Go Places Cards Showing As Expired
We have been made aware of some Go Places cards showing up as expired on ticket machines. This is as the cards near the end of their 10 year lifespan.
If your card is numbered between 633597 0255 0038 **** and 633597 0255 0066 **** you will be affected. Cards later in these numbers will expire at the end of March.
Please take your card into one of our stores to receive a replacement card*. Please then email gocards@gov.im with your card numbers and we will move any trips to the new card for you.
*If your card has less than 12 trips then you will need to purchase a 12 trip top up as all new cards come preloaded with 12 trips on them. Please then email gocards@gov.im with your card numbers and we will move any trips to the new card for you.
We apologise for any inconvenience caused.