Getting on and off the bus
If you're waiting at a stop and you see your bus approaching, please make sure to signal clearly to the driver that you wish to board. The destination blind on the front of the bus will clearly show the route number and the destination.
To get off the bus please ring the bell when you see your stop approaching. If you need help identifying your stop please ask your driver.
What to expect when travelling on our buses
Here at Bus Vannin we are aiming to make our buses as accessible as possible to as many of our customers
We understand that customers have different needs, and sometimes the worry of how to get on and off the bus and what to expect can be a deterrent.
We welcome passengers with prams, pushchairs and buggies on our buses. However, the allocated wheelchair space on the bus is primarily
for users of wheelchairs who are unable to fold and securely stow their chair.
We welcome users of wheelchairs and mobility scooters to use the bus services click on the above linked image to find out more or here.
There are some limitations to mobility scooters users should be aware of before travelling.
Personal portable oxygen units can be carried on board all our buses.
All manufacturer's instructions must be followed, and the unit must be carried in an approved case or backpack.
The unit must be inspected for any leaks before you travel and travel only on the lower deck of our double decker buses.
We welcome dogs on our buses and guide dogs including hearing dogs for the deaf and disabled support dogs travel for free, all other dogs will need a dog ticket.
For more information on tickets, and or travelling with other pets click the image above or here.
Fixed frame bicycles are not permitted on any our buses but foldable bicycles can be carried as long as they can be securely stowed in the luggage compartment.
Further details can be found by clicking above or here.
Hearing loops are fitted to all our new modern buses; just look for the Hearing loop sign on boarding our new buses and turn your hearing aid to T.
More information can be found here or by click above image link.
Not all disabilities are visible and here at Bus Vannin we are proud to have adopted the sunflower scheme which aims to assist with any disabilities.
Find out more by clicking here or on the above image.
We record CCTV across our bus network. Please see our CCTV Policy for more information.
Accessible Timetables
If you require further assistance please contact the Welcome Centre. PDF timetables can be found on our timetable page.
Website Accessibility
Accessibility is the word used to describe whether a product (for example, a website, mobile site, digital TV interface or application) can be used by people of all abilities and disabilities.
For instance, a website is accessible if all people, including disabled and elderly people, can use it.
On a website, accessibility depends on how a person's disability affects the way they perceive information on a page and how they navigate within and between pages.
We are working hard to ensure that Rail.im and Bus.im are as accessible as possible. Your feedback is really important to helping us make sure it is so If you find any problems then please contact us and let us know.
For further information on accessibility please visit: https://www.gov.im/about-this-site/accessibility/